At Get SLS Prints, we take the security of your industrial designs and personal data as seriously as we take the dimensional accuracy of our Nylon PA12 prints. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
1Information We Collect
We only collect the minimum amount of data necessary to provide high-quality manufacturing services.
Personal Information
When you request an instant quote or place an order, we collect:
- Contact Information
- Name, email address, and phone number.
- Logistics Data
- Physical shipping address and billing address.
- Project Data
- 3D model files (STEP, STL, etc.) and technical specifications.
Payment Information
We do not store your credit card or bank details on our servers. All payments are processed through Square. When you make a purchase, your payment information is provided directly to Square, whose use of your personal information is governed by their Privacy Policy.
Automated Collection & Cookies
Access Logs: Like most manufacturing portals, our servers automatically log your IP address, browser type, and time of access to prevent fraud and ensure site stability.
Necessary Cookies: We use “Necessary” cookies only - these are essential for the website to function (e.g., keeping your 3D files associated with your session during the quoting process). We do not use tracking or advertising cookies.
2How We Use Your Information
We use the information we collect to fulfill the core mission of Get SLS Prints:
- Order Fulfillment
- To process payments, arrange for shipping, and provide you with invoices and/or order confirmations.
- Technical Communication
- To contact you regarding your file geometry, material specifications, or 48-hour turnaround status.
- Security
- To screen for potential risk or fraud.
3Data Retention and Security
Manufacturing Files
Your 3D models are treated as proprietary industrial secrets. We retain these files only as long as necessary to complete the manufacturing process and provide post-production support.
Personal Data
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Security Measures
We employ industry-standard encryption to protect your data during transmission and storage. Access to your project files is strictly limited to the personnel required to facilitate the SLS printing process.
4Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
We only share your information with service providers to help us use your information as described above:
- Square
- To process your payments securely.
- Shipping Carriers
- e.g., UPS, FedEx, USPS - to deliver your PA12 parts to your facility or elsewhere in the USA.
- Legal Compliance
- We may share your information to comply with applicable laws and regulations or to respond to a lawful request for information we receive.
5Your Rights
Depending on your location, you may have the right to:
- ■ Access the personal information we hold about you.
- ■ Request that your personal information be corrected, updated, or deleted.
- ■ Opt-out of any non-essential communications.
To exercise these rights, please contact us using the information below.
6Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our Carthage, NC office:
Get SLS Prints
Carthage, North Carolina, USA
Email: contact@sls-prints.com